IFB - a trusted business service provider
As a successful team we are focused on understanding your needs and bringing together our comprehensive expertise to meet these - we have been doing this for over 25 years.
The services we support include Connectivity, Security, Business Phone Systems and Cloud and are designed to improve your business performance and help you manage and control costs.
Choosing IFB means great customer service from first engagement.
Our extensive experience across technical, operational and commercial areas has been gained over 25 years and we continue to utilise and build on this, enabling us to deliver on our mission to customers’ and in turn assisting their businesses to become more successful.
We are proud to be an employee owned organisation trusted to support critical IT and Digital services to some of the world’s largest and most successful organisations in key industries including energy, manufacturing, retail, public sector and charities.
Our expertise is anchored in the demanding Oil & Gas sector giving us long term insights in mission critical infrastructure, big data and analytics, IoT and digital adoption - and we have taken this expertise and applied it to all sectors we work in.
We have been right at the core of the Internet revolution as one of the first independent Broadband providers in the UK, introducing one of the country’s first metropolitan WiFi and creating the first Scottish Gigabit City in Aberdeen. Through innovation with our customers and supply partners we were a key player in introducing cloud services to our market and utilise the only Scotland - Mainland Europe fibre connection across the North Sea. We use the same fibre to create private connections for remote offshore installations back to shore.
Most recently we have created a suite of new services - covering enhanced cyber security, mobile broadband, Microsoft Teams Voice Integration and O365 and Cloud backup- designed to meet the demands in our changing world.
We do this at all times with a commitment to provide the best customer experience we can at every stage of our relationships.
Our Values
We take Pride in delivering exceptional customer experience
We do this by understanding our customers' needs through being clear and effective in our communications, ensuring what we think the need is, is the actual need. We do this by being pro-active, reliable and accessible in our delivery of all we do and by measuring our success by asking our customers how we have performed.
We are One Team that values and respects each other
We understand and value each other’s skills and contribution so that we treat each other with dignity and respect. It means together we take ownership of our tasks and objectives, are accountable and support each other to deliver what we say we’ll do when we say we’ll do it by.
We encourage Innovative thought
We thrive on challenge and being disruptive in our market and we pursue and support continuous improvement – in our market proposition, in our operations and in ourselves. We do this to always be relevant and innovative to our customers in moving forward and developing the services they need.
We have Fun getting it done
We believe that everyone should have fun which helps us all with job satisfaction. This means we do all we can to enjoy what we do and how we do it and we believe that our customers enjoy working with us. We also believe sharing is caring so we celebrate success and take satisfaction in achieving our objectives.
Our Trajectory
1995
Founded in Aberdeen, Scotland - as an Internet Service provider - Connecting many businesses to the internet for the first time
1996 - 2005
Extended out network to connect the UK capitols - peering globally in London
Pioneered UK Broadband connectivity - helping deliver fast internet for everyone
Built out our first hosting facility - supporting customer demands
2006 - 2016
Introduced our first Cloud Platform - delivering in country virtual hosting
Launched VoIP services - provided cloud based business phone systems
Adopted IPv6 - future proofing our services for our customers
2016 - 2020
Extended our network in to Europe - delivering low latency high capacity connections from North East Scotland
Developed our Cloud Connect network - interconnecting directly with key cloud providers including AWS, Azure, Google
Achieved Cyber Essentials Plus accreditation - helping us expand our security service portfolio
Happening Now
Working with our customers we have development and rolled out new key services including Teams Voice, Threat Intelligence, Mobile Broadband, Cloud Backup
Who We Work With
We want to make sure we provide the highest level of service - always. That's why we've selected the highest level of technical partners.
If there's anything else you'd like to know about our partners, feel free to get in touch with the team.
Company Information
Our company documentation complements the services we provide and is updated as operational and legal requirements necessitate. Any questions you may have in relation to this change will be answered by your Account Manager who can be contacted on 0845 270 2101.
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Registered Name: INTERNET FOR BUSINESS LIMITED
Registration No.: 159601
Registered Address: Building 54, 54 Hareness Road, Aberdeen, AB12 3LE
VAT No.: 671 1985 16
How we help our customers be productive
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