More than a Voice Integrator
How could more streamlined communication elevate your business?
Communication is key, and at IFB, we see voice integration as more than just connecting calls. It's about using proven technology to create easy and seamless creating seamless communication that delivers collaboration and a great customer experience.
We're thinking beyond the handset, looking at how integrated voice solutions can truly empower your team.
More than business phones - seamless communication, anytime, anywhere
IFB deliver all of this for you, regardless of where you are.
Hosted Voice Solutions
Modern Features and Benefts
The Hosted Voice platform (also known as a VoIP Phone System) offers flexibility and control while retaining essential features and introducing valuable new ones. It removes the need for on-premise hardware and ongoing investment in maintenance and upgrades, instead leveraging the internet connection to optimise infrastructure and reduce costs.
By replacing traditional analogue phone lines and analogue equipment with a cloudbased phone system, the call traffic is transmitted as data over the internet, and to enable this, a reliable connectivity solution is essential. IFB can help identify the most suitable option based on specific business requirements.
Hosted Voice phone systems offer a wide range of benefits and features, making them a powerful tool for any business.
KEY BENEFITS
Built-in continuity
Cloud hosting ensures maximum uptime, even during local power or service outages.
KEY BENEFITS
Scalability
Add or remove users as the team grows, with no need for hardware changes.
KEY BENEFITS
Cost control
Flexible monthly pricing per user, with no extra spend on hardware or maintenance.
KEY BENEFITS
Seamless communication
Access phone extensions anytime, on any device, whether in the office or working remotely.
Microsoft Teams Voice
Call. Message. Video. Share - All made simple with IFB
Microsoft Teams Voice provides a streamlined way to replace traditional phone systems by using Microsoft Teams as a full communications solution. It brings together calling, messaging, video meetings, file sharing, and collaboration in one secure, cloud-based environment.
This approach supports productivity by consolidating tools into a single, familiar platform. It suits modern, mobile workforces and helps organisations transition smoothly to a digital workspace.
Teams Voice works with existing infrastructure—such as internet connectivity and devices — minimising the need for additional investment. It also allows geographic and DDI numbers to be retained, supporting continuity.
With predictable billing and fraud protection included, the service can deliver significant savings compared to traditional telephony, including free national and mobile calls.
KEY BENEFITS
Full integration
with Microsoft 365 tools and calendars
KEY BENEFITS
Call transfer, hold, voicemail, hunt groups, call queues, auto-attendants and more
KEY BENEFITS
Incoming and outgoing call capability
using existing numbers (DDI/geographic)
KEY BENEFITS
Cloud-based phone system
with PBX functionality
PSTN & ISDN Switch off, Be ready for 2027
The UK’s traditional PSTN and ISDN services are being phased out. New orders ended in 2023, and all services will be withdrawn by the end of 2025.
This change affects not only phone systems but also services that rely on analogue lines—such as alarms, building monitoring, lifts, and remote sites. Businesses using DDI or geographic numbers will also be impacted.
Planning ahead helps avoid disruption. Cloud-based voice solutions offer a reliable, futureproof alternative that works with existing internet and devices.
IFB supports organisations through the transition with tailored voice services and decades of telecoms experience.