More than a Voice Integrator
Communication is key, and at IFB, we see voice integration as more than just connecting calls. It's about using proven technology to create easy and seamless creating seamless communication that delivers collaboration and a great customer experience.
We're thinking beyond the handset, looking at how integrated voice solutions can truly empower your team.
How could more streamlined communication elevate your business?
IFB deliver all of this for you, regardless of where you are.
Hosted Voice Solutions
Modern Features and Benefits
Transform business communications with cloud-based Hosted Voice phone systems that is flexible, reliable, and cost-effective. By moving calls to the internet, businesses will gain seamless connectivity, improved collaboration, and a future-ready platform that grows with the business - no hardware constraints, no downtime, just effortless communication.
The Hosted Voice platform (also known as a VoIP Phone System) offers flexibility and control while retaining essential features and introducing valuable new ones. It removes the need for on-premise hardware and ongoing investment in maintenance and upgrades, instead leveraging the internet connection to optimise infrastructure and reduce costs. By replacing traditional analogue phone lines and analogue equipment with a cloud-based phone system, the call traffic is transmitted as data over the internet, and to enable this, a reliable connectivity solution is essential. IFB can help identify the most suitable option based on specific business requirements.
KEY BENEFITS
Built-in continuity
Cloud hosting ensures maximum uptime, even during local power or service outages.
KEY BENEFITS
Scalability supporting growth
Add or remove users as the team grows, with no need for hardware changes.
KEY BENEFITS
Cost control
Flexible monthly pricing per user, with no extra spend on hardware or maintenance.
KEY BENEFITS
Seamless communication
Access phone extensions anytime, on any device, whether in the office or working remotely.
Microsoft Teams Voice
Call. Message. Video. Share - All made simple with IFB
Microsoft Teams Voice provides a streamlined way to replace traditional phone systems by using Microsoft Teams as a full communications solution. It brings together calling, messaging, video meetings, file sharing, and collaboration in one secure, cloud-based environment.
This approach supports productivity by consolidating tools into a single, familiar platform. It suits modern, mobile workforces and helps organisations transition smoothly to a digital workspace.
Teams Voice works with existing infrastructure—such as internet connectivity and devices — minimising the need for additional investment. It also allows geographic and DDI numbers to be retained, supporting continuity.
With predictable billing and fraud protection included, the service can deliver significant savings compared to traditional telephony, including free national and mobile calls.
KEY BENEFITS
Cloud-based platform accessible anywhere, anytime
Delivering all-in-one communication – calling, messaging, video, and file sharing in a single platform.
KEY BENEFITS
Scalable solution
Adapting effortlessly as the organisation expands, supporting more users and locations without additional hardware costs, all on the same platform.
KEY BENEFITS
Boosted productivity
Streamlined tools reduce switching between apps and simplify collaboration.
KEY BENEFITS
Seamless transition - Take your numbers with you
Integrates with existing infrastructure and retains current geographic and DDI numbers for uninterrupted communication.
Be Ready for the 2027 PSTN & ISDN Switch-Off
Plan Ahead for a Seamless Transition
The UK’s traditional PSTN and ISDN services are being phased out, with all connections withdrawn by the end of 2027. This change affects not only phone systems, but also analogue-dependent services like alarms, building monitoring, lifts, and remote sites. Businesses relying on DDI or geographic numbers will also be affected.
Planning ahead helps avoid disruption. Cloud-based voice solutions offer a reliable, futureproof alternative that works with existing internet and devices.
IFB is supporting SMEs and enterprise organisation through the transition with tailored voice services that ensure seamless communication, optimise costs, and secure operations for the future. Engage with Team IFB to better understand your options.
KEY BENEFITS
Future-proof communications
Migrate to cloud-based voice before PSTN/ISDN services are withdrawn in 2027.
KEY BENEFITS
Supports all services
Delivering reliable solutions and ensuring alarms, building systems, lifts, and remote sites operate without interruption.
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Cost-effective and efficient
Predictable billing, reduced maintenance, and fewer infrastructure requirements.
KEY BENEFITS
Improved business continuity
Resilient, cloud-based voice ensures teams stay connected at all times.