Our Values
We are One Team that values and respects each other
We understand and value each other’s skills and contribution so that we treat each other with dignity and respect. It means together we take ownership of our tasks and objectives, are accountable and support each other to deliver what we say we’ll do when we say we’ll do it by.
We take Pride in delivering exceptional customer experience
We do this by understanding our customers' needs through being clear and effective in our communications, ensuring what we think the need is, is the actual need. We do this by being pro-active, reliable and accessible in our delivery of all we do and by measuring our success by asking our customers how we have performed.
Choosing IFB means great customer service from first engagement
We encourage Innovative thought
We thrive on challenge and being disruptive in our market and we pursue and support continuous improvement – in our market proposition, in our operations and in ourselves. We do this to always be relevant and innovative to our customers in moving forward and developing the services they need.
We have fun
getting it done
We believe that everyone should have fun which helps us all with job satisfaction. This means we do all we can to enjoy what we do and how we do it and we believe that our customers enjoy working with us. We also believe sharing is caring so we celebrate success and take satisfaction in achieving our objectives.
Our extensive experience across technical, operational and commercial areas has been gained over 25 years and we continue to utilise and build on this, enabling us to deliver on our mission to customers’ and in turn assisting their businesses to become more successful.
We are proud to be an employee owned organisation trusted to support critical IT and Digital services to some of the world’s largest and most successful organisations in key industries including energy, manufacturing, retail, public sector and charities.
Our expertise is anchored in the demanding Oil & Gas sector giving us long term insights in mission critical infrastructure, big data and analytics, IoT and digital adoption - and we have taken this expertise and applied it to all sectors we work in.
We have introduced one of the country’s first metropolitan WiFi and creating the first Scottish Gigabit City in Aberdeen.
Through innovation with our customers and supply partners we were a key player in introducing cloud services to our market and utilise the only Scotland - Mainland Europe fibre connection across the North Sea. We use the same fibre to create private connections for remote offshore installations back to shore.
We have been right at the core of the Internet revolution as one of the first independent Broadband providers in the UK
Most recently we have created a suite of new services:
Enhanced
Cyber Security
Mobile
Broadband
MS Teams
Voice Integration
Microsoft
Office 365
Cloud
Backup
Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world.
Whatever it is, the way you tell your story online can make all the difference.
We do this at all times with a commitment to provide the best customer experience we can at every stage of our relationships..
Maybe you want to launch a business.