The trend in the modern workplace is setting expectations and more emphasis on being able to work from anywhere and anytime. This shift has been accelerated by advancements in technology, enabling businesses to maintain productivity across multiple locations. While some companies have returned to traditional office settings, hybrid working remains a key strategy, sparking ongoing discussions about the future of work.

One of the critical components of this transformation is the adoption of digital phone systems - commonly known as Hosted Voice or VoIP (Voice over IP). These systems have become indispensable for businesses looking to enhance communication, improve flexibility, and ensure seamless connectivity, no matter where their teams are located.

The telecom landscape is on the verge of a significant transformation with the looming ISDN shutdown scheduled for 2025. In an effort to modernise and improve telecommunications infrastructure, many countries have decided to phase out ISDN lines.

For businesses, this represents both a challenge and a valuable opportunity to switch to more advanced and versatile communication solutions like hosted voice, also known as VoIP.

When it comes to business connectivity, it’s such an expectation that it needs to work seamlessly for organisations and their employees, that it should almost be forgotten about when we turn our devices on and begin work. It’s not until its not working how it should be that it becomes at the forefront and can have a huge impact on organisations, their workforce, and operations.